Japan Visitor Hotline
JNTO (Japan National Tourism Organization)
050-3816-2787
Not sure what to do? Call here first. Illness, injury, natural disasters and other trouble during your trip.
- Hours
- 24 hours, 365 days
- Languages
- English中文한국어
Help & Safety
Help & Safety in Japan
Official help lines and guides from the Japanese government and JNTO, organized by situation.
Not sure what to do? Call first
Call
Official help lines & guides
Police — 110
National Police Agency (prefectural police)
110
Traffic accidents, crime, theft.
- Hours
- 24 hours
- Cost
- Free call
- Languages
- 日本語
JNTO TIC Call Center
JNTO
050-3416-0010
General tourist information (not for emergencies).
- Hours
- Daily 9:00–17:00
- Languages
- English中文한국어
Phone numbers and hours are from official pages. We check them regularly, but please confirm on the official site.
This page is not medical advice. In an emergency, call 119.